To download a copy of the National Standard Guide for Community Interpreting Services, click here.
"Working with your Professional Interpreter"
In response to a TC-LHIN one-time funding opportunity, Access Alliance and HIN proposed a project aimed at educating two segments of the public about the role of professional interpreters in healthcare:
◦Limited English Proficient (LEP) clients and family members receiving care from Health Service Providers (HSPs)
◦Specific linguistic communities facing language barriers when accessing services
The result was this brochure, translated into 15 languages, answering such questions as:
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What does an Interpreter Do?
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Who is a Professional Interpreter?
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Do I need an interpreter?
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How Do I Get an Interpreter?
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How do I ask for help?
...and other questions related to best practices about language support
The brochure is currently available in:
Arabic
Chinese-Simplified
Chinese-Traditional
English
Farsi
French
Hungarian
Low German
Italian
Korean
Nepali
Portuguese
Punjabi
Russian
Somali
Spanish
Tagalog
Tamil
Thai
Vietnamese
Preview the brochure. Click to see download the English, French, or Tamil versions.
To order copies, please click here for the order form.